Privacy policy

Omnific IT (ABN 42 672 290 256) (“Omnific IT”, “we”, “us”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information, consistent with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

• Details you give us: your name, email address, phone number, business name and anything you tell us about your project when you use our enquiry form, email or call us.
• Project and account information: details needed to quote for, deliver and support our services, such as contacts, billing details and access to systems you ask us to work on.
• Website usage information: pages visited, referring sites, device and browser type and approximate location, collected through Google Analytics using cookies.

How we use it

• to respond to enquiries and provide estimates;
• to deliver, support and invoice our services;
• to understand how our website is used so we can improve it;
• to meet our legal obligations.

We do not sell personal information, and we do not use enquiry details for unrelated marketing.

Who we share it with

We share personal information only with service providers who help us run the business, such as website hosting, email and analytics providers, and professional advisers, or when the law requires it. These providers may only use the information to provide their services to us.

Overseas disclosure

Some providers, including Google (analytics) and our email and hosting providers, may store or process data outside Australia, including in the United States. We choose reputable providers and take reasonable steps to ensure they protect personal information.

Cookies and analytics

Our website uses Google Analytics cookies to measure visits and enquiries. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on (opens in a new tab). The website works without analytics cookies.

How we protect and keep it

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including access controls and encrypted connections. We keep information only as long as we need it for the purposes above or as required by law, then delete or de-identify it.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it. Contact us using the details below and we will respond within a reasonable time.

Questions and complaints

Contact us by email at info@omnificit.com.au or phone 0452 234 471. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au (opens in a new tab).

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.