Solve: operations

IT consultancy for small and medium businesses

Independent, practical advice on the systems your business runs on, for teams in Adelaide and across Australia. We help you choose, set up and improve technology, and we explain the trade-offs in plain English.

Questions we help answer

  • Which system should we use?

    Comparing software, platforms and suppliers against how your business actually works, before you sign a contract.

  • Are we set up safely?

    Accounts without multi-factor authentication, shared passwords and no tested backups are common and fixable.

  • Why is everything so manual?

    Identifying where tools could talk to each other, or where automation would save hours each week.

  • We are starting or growing a business

    Setting up email, devices, cloud storage and accounts properly from day one, as we did for a new law firm.

How we help

  • IT strategy and planning

    A technology roadmap tied to your business goals and budget, with priorities in order.

  • Cloud and Microsoft 365

    Setting up and tidying cloud email, file storage, collaboration tools and user accounts.

  • Security basics

    Multi-factor authentication, password management, backups and access reviews: the measures that prevent most common incidents.

  • Systems and software review

    An honest assessment of the tools you use, what overlaps and what is missing.

  • Business continuity

    Backups and recovery plans so a failed laptop or lost account does not stop the business.

  • Training and support

    Help for your team to use new systems confidently, plus responsive support when something goes wrong.

How an engagement runs

  1. Conversation

    We talk through what is working, what is not and what you are planning.

  2. Review

    We look at your systems, accounts and processes with your permission.

  3. Recommendations

    A short written plan with priorities, costs and what you can do yourselves.

  4. Implementation

    We carry out the work you choose, or support your team to do it.

Related work

Website, logo and branding

KMV Lawyers: brand identity and website for a new law firm

Logo, brand and website for a Queensland law firm, with a dedicated page for each practice area plus fees, FAQs and client testimonials.

Practice areas cover family, criminal, commercial, wills and estates, litigation, and credit and consumer law. We also looked after the firm’s wider IT needs during set-up.

Logo design, Branding, Web development, IT support. Beachmere, QLD

Visit kmvlawyers.com.au (opens in a new tab)

Ahmad has helped me so much with IT support for my start up business. Highly recommend

Kelli YoungGoogle review

Questions we often hear

Something else on your mind? Ask us directly.

Do you offer ongoing IT support?

Yes, for small businesses that want a responsive technical partner rather than an in-house IT person.

Can you work with our existing IT provider?

Yes. We often provide a second opinion or handle projects, such as a new system or website, alongside an existing provider.

Do you provide specialist cybersecurity services such as penetration testing?

No. We put strong security foundations in place and will refer you to a specialist firm when you need formal testing or compliance certification.

Talk to us about IT consultancy.

Tell us what you need and what is getting in the way. We will reply with questions or a suggested next step, and a clear idea of scope before any commitment.